Legal

Privacy Policy

Last updated: 30 August 2026

This page explains how we handle personal data. It is written in plain English to answer common privacy questions and is not a legal certification or guarantee.

1. Who we are

Chreia AI is a product of Carderra Ltd. We provide practical AI consultancy for small and medium businesses. Our learning platform is operated at learn.chreia.ai. You can reach us at hello@chreia.ai.

2. What we collect

We collect only the information we need to respond to enquiries and deliver our services. That may include:

  • Your name, business name, email address and phone number.
  • Information you share about your business, tools and processes.
  • Technical data such as browser type and IP address, for security and analytics.

Our AI readiness scorecard runs entirely in your browser. Your answers are not sent to us or stored on our servers, and no email address is required to see your result.

3. How we use information

We use personal data to reply to you, deliver consultancy and follow-on work, improve our website, and meet legal obligations. We do not sell personal data.

4. Legal basis for processing

We process personal data on the basis of contract performance, legitimate interest and legal obligation. Where consent is required we ask for it clearly, and you can withdraw it at any time.

5. Sharing and service providers

We share data only with the service providers needed to run our business, such as our hosting and email providers. We require them to handle data securely and only for the purposes we specify.

6. Cookies and analytics

We use essential cookies to keep the site working, and may use analytics to understand how visitors use it. You can control non-essential cookies through your browser settings.

7. Data retention

We keep personal data only for as long as we need it to provide our services and meet legal and tax obligations, after which we delete or anonymise it.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to the processing of your personal data. Contact us to make a request.

9. Security

We follow reasonable security practices, including access controls and encrypted connections. No system is completely secure, so we cannot guarantee absolute protection.

10. Changes to this policy

We may update this policy from time to time. The current version is always published on this page with the date it was last updated.

11. Contact us

For privacy questions or data requests, email hello@chreia.ai.